By booking a service with us, you hereby agree to the following policies:

 COVID-19 Statement

Keeping our clients and staff safe is our number one priority. We follow current CDC guidelines regarding COVID-19 and reserve the right to enforce these protocols.

We regularly sanitize our stations and common areas, and all staff members are fully vaccinated.

PAYMENT OPTIONS

We accept all major credit cards, Venmo, and cash.

We require a credit card on file in order to book a service. Your card will not be charged until the day of service. You may change your payment method during your appointment.

CANCELLATIONS

Appointments must be canceled with at least 24 hours of notice. To cancel an appointment, please contact us.

Failure to cancel an appointment with the required notice may result in cancellation fees.

APPOINTMENT CONFIRMATION

As a courtesy, we will contact you to confirm your appointment 48 hours in advance by phone, email, or text. If we are unable to reach you, it is your responsibility to show up to your appointment on time, or cancel your appointment with at least 24 hours of notice.

NO-SHOW APPOINTMENTS

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.

Clients who do not show up to an appointment or cancel within 24 hours of the appointment are subject to a charge of 50% of the service(s) booked. We do understand that emergencies happen. We ask that you contact us as soon as you know you will miss your appointment. After two occurrences, we will only allow same-day appointments, paid in advance.

Service Changes

Clients are responsible for all services booked. Some services demand longer appointments, which means our stylists may block extended time for your appointment to achieve the most ideal results. When clients change or reduce services during their appointment, the time blocked may no longer match the services. It is for this reason that clients who change or reduce services during their appointments may be subject to a 50% charge of the originally booked service(s).

YOUTH APPOINTMENTS

Children under 14 may book with a Junior Stylist online or may contact us for Senior Stylist availability.